Eluvyne ("we", "us") respects your privacy. This policy explains what data we collect when you use eluvyne.com, why we collect it, and how we protect it.
We collect information you provide at checkout or account sign-up — name, email, phone, shipping address and payment details — as well as data collected automatically, such as device type, browser and pages visited.
We use your information to process and deliver orders, verify purchaser eligibility where required, provide customer support, send order and shipment updates, and — with your consent — marketing emails. You can unsubscribe at any time.
We never sell your data. We share it only with trusted providers that help us operate — payment processors, couriers and delivery partners, and analytics providers — under strict confidentiality, and where required to comply with applicable law.
We use cookies to remember your cart, understand site usage and improve your experience. You can disable cookies in your browser, though some features may not work.
All transactions are encrypted with 256-bit SSL. We retain your data only as long as necessary to provide our services and meet legal and record-keeping obligations.
You may request access to, correction of, or deletion of your personal data at any time by contacting us, subject to any legal obligations that require us to retain certain records.
Email privacy@eluvyne.com or visit our Contact page.
